Yes, however, we recommend that footage downloads be done on a computer. Directory structures and compression formats can vary depending on manufacturer so footage retrieval and playback can be difficult. 

If you would like to learn how to download footage on your computer please see How to Download Footage

OR

If you still need to download footage to your mobile device please contact us:

• email support@ocean10security.com
• submit a new ticket HERE
• or call (828) 484-1481 and dial option 1 for assistance.